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Vet Radar system requirements


We’re cloud based – there are no onsite servers to support, and our support superstars are here to help you 24x7. The system requirements give information about the minimum and recommended technology to correctly use Vet Radar.

The system requirements:

  • Make sure that Vet Radar has the best performance
  • Make sure that your site does not have problems after go-live

Note: Before you buy devices, Vet Radar customer support recommends that you do a test of the Vet Radar software on one device. The tests can help make sure that Vet Radar has good performance with the device.

Recommended internet connection

Your organization must have a good internet connection. Before your organization uses Vet Radar, speak to Vet Radar customer support:

  • If your internet connection is intermittent
  • If the loading times of your web pages are slow
  • If your download speed is less than 5 Mbps

Tip: To measure your download speed, refer to www.speedtest.net.

The recommended download speed depends on your organization site:

  • Small (less than 20 staff): 20 Mbps
  • Large (more than 100 staff): 50 Mbps minimum

Recommended browser

Vet Radar customer support recommends that you use Vet Radar with Google Chrome.

If necessary, you can use Vet Radar with other browsers (for example, Firefox and Safari).

Note: To use Vet Radar with a large display, you must use Google Chrome.

Recommended phones

Vet Radar is compatible with phones that use Android or Apple iOS.

Make sure you use a high quality phone that:

  • Has a minimum of 2 GB RAM
  • Has a minimum 32 GB of disk space

Recommended tablets

Vet Radar is compatible with:

  • Android tablets
  • Apple iPad

If you use an Android tablet, make sure that it has a minimum operating system of Android 8 (Oreo).

If you use an iPad, make sure that it has a new version of iOS.

Vet Radar customer support recommends that you use a tablet that has a camera and a protective case.

Make sure that the tablet has a minimum battery life of eight hours.

The recommended hardware specifications are:

  • Screen: 10 inches (minimum), 1920 × 1200 resolution (minimum)
  • Processor: Quad-core, 2 GHz (minimum)
  • RAM: 3GB (minimum)
  • Disk space: 32GB

Recommended large displays (TV)

Vet Radar customer support recommends that you use a large display for the Vet Radar whiteboard. The large display makes it easy for staff to see the whiteboard. Use a large display that has high quality and a minimum Full HD resolution.

You must connect the large display to a device that has Google Chrome installed. Make sure that the large display and the device that you connect have a compatible video interface. For example, if the device uses an HDMI connection for video, make sure that the large display has an HDMI port.

Recommended device for the large display

The device that you use to connect to the large display:

  • Must have Google Chrome installed
  • Must have a compatible video interface

Examples of devices that you can use with the large display include:

  • Small devices that use Microsoft Windows 10 and Chrome (for example, an Intel NUC)
  • General computers with an operating system that is compatible with Chrome

The minimum hardware specifications for the device are:

  • Processor: Quad-core processor
  • Memory: 2 GB
  • Drive: 16 GB solid-state drive (SSD)